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Begin where the day ends. This maple-infused botanical face cleanser lifts away dirt, oil, and daily buildup with a soft, cushioning lather, rinsing completely without stripping or tightness. Skin is left feeling clean, smooth, and comfortable — the first step of the Journey North ritual.
What's inside: maple leaf extract and gentle botanical cleansers in a formula designed for a soft, non-stripping cleanse.
How to use: Massage onto damp skin morning and night, then rinse. Follow with our Maple Infused Complex Serum or Super Matcha Serum while skin is still damp.
Part of the Journey North collection — see the full organic face care lineup. Made in the USA.
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Shipping Timeframe:
- Our standard shipping timeframe for domestic orders is between 4 to 10 business days.
- Please note that these timeframes are estimated and may vary depending on various factors such as the shipping destination, customs procedures, and unforeseen circumstances.
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Processing Time:
- After placing an order, please allow 1-3 business days for order processing before the shipment is dispatched.
- During peak seasons or promotional periods, processing times may be slightly longer due to increased order volumes. We appreciate your patience and understanding during such times.
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Shipment Tracking:
- Once your order has been processed and shipped, we will provide you with a tracking number via email or through your account on our website.
- You can use this tracking number to monitor the progress of your shipment and obtain real-time updates on its status.
- Please note that it may take a few days for the tracking information to become available after the shipment has been dispatched.
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Multiple Items Orders:
- If you have ordered multiple items, they may be shipped separately, depending on availability and location.
- In such cases, you will receive separate tracking numbers for each shipment, allowing you to track each item individually.
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Delays and Exceptions:
- While we strive to deliver your order within the estimated timeframe, there may be instances where delays occur due to unforeseen circumstances beyond our control, such as extreme weather conditions, natural disasters, or disruptions in shipping services.
- In the event of any significant delay or if your order is unable to be fulfilled, we will notify you promptly and work to resolve the issue to your satisfaction.
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Shipping Charges:
- Shipping charges for your order will be calculated and displayed at checkout.
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to assist you and provide any necessary clarification.
Thank you for choosing our website, and we appreciate your patience and understanding throughout the shipping process.