We accept return requests within 7 days of delivery.

To request a return, email sales@woodsandhunter.com with your order number and the reason for the return. Please do not send any product back before receiving return instructions from us.

Returns are accepted only for products that are unused, unopened, and in their original condition and packaging. Opened or used personal-care products cannot be returned for hygiene reasons.

Customers are responsible for return shipping for ordinary returns. Original shipping charges are non-refundable. Woods & Hunter does not charge a restocking fee.

If your order arrives damaged, leaking, incorrect, or incomplete, contact sales@woodsandhunter.com within 7 days of delivery and include your order number and photos or a short video showing the problem. We will provide a replacement or refund and cover any necessary return shipping.

Defective merchandise will be handled in accordance with applicable consumer-protection laws. The 7-day ordinary return window does not limit any rights that apply to defective merchandise.

Approved refunds will be issued to the original payment method after the returned product has been received and inspected. Processing time may vary depending on your bank or card provider.

Orders may be canceled or changed only before fulfillment. Once an order has shipped, it cannot be changed or canceled.

Questions about a return may be sent to sales@woodsandhunter.com.

Woods & Hunter
88 Suffolk Lane
Gardner, Massachusetts 01440
United States